Privacy Policy

1. Information We Collect:

1.1 Personal Information: When you interact with Toyfive, we may collect certain personally identifiable information, such as your name, email address, postal address, phone number, and payment details. You may provide this information when creating an account, making a purchase, subscribing to our newsletter, participating in contests, or contacting our customer support.

1.2 Non-Personal Information: We also automatically collect non-personal information when you visit our website, including your device's IP address, browser type, operating system, and browsing behavior. This data is used to improve our services and enhance your overall experience.

2. Use of Collected Information:

2.1 Personal Information: We use the personal information we collect for the following purposes:

   - To process and fulfill your orders and requests.

   - To provide customer support and respond to your inquiries.

   - To send you transactional emails, product updates, and marketing communications if you have opted in to receive them.

   - To improve our website, products, and services based on your feedback and preferences.

2.2 Non-Personal Information: Non-personal information is used for analytical purposes, such as website traffic analysis, monitoring user behavior, and enhancing our website's functionality.

3. Cookies and Similar Technologies:

 3.1 Cookies: Toyfive uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyze website usage patterns. You can control cookies through your browser settings, but disabling cookies may limit some functionalities of our website.

3.2 Third-Party Analytics: We may use third-party analytics tools, such as Google Analytics, to gather and analyze website data. These analytics providers may use cookies to collect information about your interactions with our website.

4. Sharing of Information:

4.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and providing customer support. These service providers are required to keep your information confidential and are not allowed to use it for other purposes.

4.2 Legal Requirements: Toyfive may disclose your personal information if required by law, regulation, or legal process.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5. Data Security:

Toyfive employs industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy:

Toyfive does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete it.

7. Your Choices:

You have the right to access, update, or delete your personal information held by Toyfive. If you wish to exercise any of these rights or have any questions about your data, please contact us using the information provided at the end of this Privacy Policy.

8. Changes to this Privacy Policy:

Toyfive may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The revised version will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed about how we handle your information.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please contact us at:

email:info@toyfive.ca 

Customer support information